Parental Guide
Essential information for parents and guardians
Welcome, Parents! This guide provides accurate information about how KGenius AI works and how you can ensure your children have a safe and educational experience.
1. What is KGenius AI?
KGenius AI is an educational artificial intelligence assistant designed for young learners aged 9 to 17. Our platform offers:
- Educational Conversations: AI trained to provide age-appropriate responses
- Content Filtering: Built-in filters to prevent inappropriate content
- Usage Limits: Daily message limits for free users to encourage balanced use
- Safe Environment: COPPA and GDPR compliant platform
2. Safety and Privacy
Privacy First: We collect only essential information needed to provide our service safely and effectively.
2.1 What We Collect
- Basic Account Info: User ID, birth year (for age verification), and first name (optional)
- Conversations: Chat messages for service functionality
- Usage Data: Message counts and basic usage statistics
- Technical Data: Device type and app performance data
2.2 What We DON'T Collect
- Full name, home address, or school information
- Phone numbers or contact information
- Precise location data
- Personal photos or videos
- Social media accounts or contacts
2.3 AI Processing by Third Parties
Important for Parents: KGenius AI uses external AI services to provide educational responses. Here's what you need to know:
- AI Provider: OpenAI (the company behind ChatGPT)
- What Gets Sent: Only your child's educational questions and messages
- Privacy Protection: Personal information is removed before sending to AI
- Data Retention: OpenAI may keep data for 30 days for safety monitoring
- No Training: Your child's data is NOT used to improve AI models
- Safety First: All AI responses are filtered for age-appropriateness
Additional Reading: You can review OpenAI's privacy practices at OpenAI Privacy Policy and API Data Usage Policies.
3. Usage Controls and Monitoring
Important: KGenius AI doesn't include built-in parental controls or time restrictions. We recommend using your device's built-in parental control features.
3.1 Built-in Usage Limits
- Free Users: 5 messages per day and maximum 2 active chats
- Premium Users: Unlimited messages and chats
- Daily Reset: Message limits reset every 24 hours
3.2 Using Device Parental Controls
For additional control over your child's usage time and access:
- iOS: Use Screen Time settings to set app limits and downtime
- Android: Use Digital Wellbeing or Family Link for time controls
- App Blocking: Set specific hours when the app can be used
- Time Limits: Limit daily usage time through your device settings
4. Age-Appropriate Content
4.1 Content Adaptation by Age
- Ages 9-12: Clear explanations, educational projects, foundational concepts
- Ages 13-17: Complex topics, academic support, critical thinking, advanced concepts
4.2 Educational Focus Areas
- Science, mathematics, and technology
- Literature, writing, and languages
- History, geography, and social studies
- Art, creativity, and problem-solving
- Values, ethics, and critical thinking
5. Subscription Information
5.1 Available Plans
- Free Plan:
- 5 messages per day
- Maximum 2 active chats
- Child-appropriate advertisements
- All safety features included
- Premium Plan:
- Unlimited messages and chats
- Ad-free experience
- Monthly (R$ 9.90) or Yearly (R$ 89.90) options
5.2 Purchase Management
- All purchases go through official app stores (Google Play/App Store)
- Parental approval required for purchases under 13 (as per store policies)
- Cancel anytime through your app store account
- Refunds handled according to store policies
6. When to Contact Us
Contact Us If: Your child receives any inappropriate content or experiences technical issues.
6.1 Situations to Report
- Inappropriate or concerning AI responses
- Content that seems unsuitable for your child's age
- Technical problems or app malfunctions
- Questions about data privacy or account management
- Billing or subscription issues
6.2 How to Contact Us
- Email: contact@vklapps.com
- Include: Your child's age, description of the issue, and screenshots if helpful
- Response Time: We aim to respond within 48-72 hours
7. Tips for Safe and Educational Use
Best Practice: KGenius AI works best as a supplement to, not a replacement for, traditional learning and parental guidance.
7.1 Recommended Practices
- Initial Supervision: Try the app together when your child first starts using it
- Regular Check-ins: Ask your child about their conversations and what they've learned
- Set Clear Rules: Establish when and how long the app can be used
- Educational Focus: Encourage use for homework help and learning new topics
- Balance: Ensure AI interaction doesn't replace human conversation
7.2 Fun Learning Activities
- Ask for help with homework explanations
- Create stories and creative writing exercises
- Explore science experiments and facts
- Practice problem-solving and math concepts
- Learn about different cultures and history
- Get help with school projects and research
8. Getting Started Checklist
Before Your Child Uses the App:
- ☐ Read this complete guide
- ☐ Set up device parental controls if desired
- ☐ Talk with your child about appropriate AI interaction
- ☐ Establish family rules for app usage
- ☐ Try the app together during first use
Ongoing Monitoring:
- ☐ Check in regularly about what they're learning
- ☐ Monitor overall screen time through device settings
- ☐ Keep conversations open about online safety
- ☐ Stay informed about app updates
9. Support and Contact
9.1 Getting Help
- Check the App: Look for help sections within the app settings
- Contact Support: Email us at contact@vklapps.com with details
- Include Information: Describe the issue and include your child's age
- Be Patient: We're a small team and will respond as quickly as possible
9.2 What We Can Help With
- Technical support and app issues
- Account and subscription management
- Privacy and data questions
- Content concerns or inappropriate responses
- General questions about the app
10. Additional Resources
- Privacy Policy: Complete privacy details
- Terms of Service: Usage rules and guidelines
- COPPA Compliance: Child protection information
Our Commitment: We're dedicated to providing a safe, educational, and enriching experience for children. Your feedback and trust are essential to our mission.